Last Updated: October 18, 2025

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, register, or make purchases through our website (the “Site”) Nordispharma.com.
By accessing or using our Site, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect information to provide you with a secure, personalized, and efficient experience.

a. Information You Provide

When you interact with our Site, you may provide:

  • Name, email address, phone number, and mailing/billing address
  • Account credentials (username, encrypted password)
  • Payment details (processed securely through third-party payment gateways)
  • Order history, preferences, and saved items
  • Messages, inquiries, or feedback submitted through our contact forms
  • Uploaded files, reviews, or other content you choose to share

b. Information Collected Automatically

When you visit or use our Site, we automatically collect:

  • IP address, browser type, device information, and operating system
  • Referring URL, pages visited, time spent, and activity on the Site
  • Cookie and session identifiers for security and analytics
  • Approximate geolocation for fraud prevention and language preferences

2. How We Use Your Information

We use collected information to:

  • Create and manage your user account
  • Process and fulfill orders, payments, and delivery tracking
  • Communicate order updates, confirmations, and support messages
  • Allow you to view and track your orders and purchase history
  • Send service announcements, newsletters, or promotional offers (you may opt out anytime)
  • Improve website usability, design, and security
  • Detect and prevent fraud, unauthorized transactions, or abuse
  • Comply with legal, tax, and regulatory requirements

We only collect and process data necessary to perform these functions or as otherwise authorized by you.

3. User Accounts and Order Tracking

  • You may create an account to store personal information, view order history, and track current purchases.
  • Your password is encrypted and cannot be viewed by us.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • If you suspect unauthorized access, please contact us immediately.
  • You may delete your account or request deletion of associated data at any time.

When you delete your account, we will remove your personal data except where retention is required by law.

4. Payment and Financial Information

All payment transactions are processed through secure, PCI-compliant third-party providers

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Keep you logged in
  • Enable shopping cart and order tracking functionality
  • Measure performance and site analytics
  • Personalize content and promotions

You may disable cookies in your browser settings, but some parts of the Site may not function properly.

6. Data Sharing and Disclosure

We do not sell or rent your personal information.

All third-party partners are contractually bound to handle your data securely and only for authorized purposes.

7. Data Retention

We retain your personal information:

  • For as long as your account is active
  • As necessary to complete transactions and provide services

When no longer required, data is securely deleted or anonymized.

8. Data Security

We employ strict safeguards to protect your data, including:

  • Secure SSL (HTTPS) encryption across the entire website
  • Encrypted password storage using modern hashing algorithms
  • Role-based access controls and firewalls
  • Regular system updates, monitoring, and vulnerability scanning

Despite these measures, no online system is entirely secure. You acknowledge that you use the Site at your own risk.

9. Your Rights and Choices

Depending on your location, you have the right to:

  • Access and request a copy of your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your account and associated data
  • Withdraw consent for marketing communications
  • Object to certain types of data processing

To exercise these rights, contact us using the information below.
We may require identity verification to protect your privacy.

10. International Data Transfers

Your data may be transferred to and stored in servers located in countries outside your own (including Canada and the United States).
We ensure that all transfers comply with applicable privacy laws and are protected by appropriate safeguards.

11. Children’s Privacy

This Site is not directed to individuals under 18.
We do not knowingly collect information from minors.
If we learn that we have inadvertently collected such data, we will delete it immediately.

12. Email Communications and Marketing

With your consent, we may send you promotional emails, product updates, or newsletters.
You can unsubscribe anytime by clicking the “Unsubscribe” link in the email or by contacting us directly.
Transactional and service-related emails (e.g., receipts, order confirmations) will still be sent when necessary.

13. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
We recommend reviewing their policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site constitutes acceptance of the revised version.